Q) Where do you ship to?
A) We currently ship directly to customers in the USA, Canada and Australia. Standard shipping is FREE and all taxes are covered by us for the USA and Australia.
Q) Where can I buy TrigJig tools in the USA, Canada and Australia?
A) You can only purchase genuine TrigJig tools and accessories direct from the manufacturer's trigjig.us website.
Q) Can I buy TrigJig tools on Amazon.com or e-bay?
A) Currently there are no re-sellers authorized to sell genuine, new TrigJig products via these sites. If you see TrigJig products listed then it is highly likely they are second hand. They do not come with the same protections and guarantees that come when buying direct from the manufacturer.
Q) I’m not a tradesperson but I like DIY. Can I still use a TrigJig Digital Miter?
A) Certainly. Any competent DIYer should be able to operate the TrigJigs. We offer full technical support from our TrigJig Pro's, a detailed instruction manual in several languages and several YouTube instruction videos to help trades and DIYers alike. As our tools are new and innovative, it pays to familiarise yourself with them and all supporting instructions prior to use.
Q) Why doesn’t my TrigJig Digital Miter come with a battery and what battery do I need?
A) Due to ever increasing aviation restrictions we are unable to supply the TrigJig with the lithium button cell battery (CR2450). However, these batteries are very cheap and are available from most big hardware stores and online.
Q) Does the Digital Miter tool do different things to my miter saw?
A) Yes. TrigJigs are finisher’s tools. They measure the angle of a corner and work out the calculations for you instantly. You can then cut 'on the flat' using your miter saw or use the magnetic cutting guide and a handsaw to make the cut, it's entirely up to you.
Q) Do the TrigJig Digital Miter tools work with all sizes and profiles of crown and baseboard?
A) TrigJig Base/Skirting will work with all sizes if your miter saw is big enough to cut them. If using a hand saw there needs to be enough flat surface for the tool to sit on. TrigJig Crown/Coving will work with most concave profiles with standard spring angles of 45/45, 52/38 and 38/52 (the angle between the back of the crown and the wall). Most crown moldings have these spring angles. Those with extra-large flat profiles that run down the face wall may not be suitable.
Q) It seems like a good tool, does it really work?
A) It certainly does. The tools are accurate to 0.1 degree, so they’re only limited by the skill of the user. Even so, after a little practice they’re very easy to use and are incredibly good at getting the job done quickly and more precisely than traditional methods.
Q) I have an old house with awkward corners. How do I fit crown or baseboard to angles that aren’t precisely angles of 90 degrees?
A) It's for those circumstances that the TrigJig Digital Miters were developed. Corners that are exactly 90 degrees don’t exist in the real world and so you inevitably end up filling gaps with unsightly caulk and filler. This will usually crack over time. You shouldn’t need to fill a miter joint and using a TrigJig will mean you won’t have to
Q) My corners are not matching up
A) The most common cause of this is cutting the wrong piece. Inside and outside corners require different cuts and can catch out many novices. Always make a few test cuts prior to starting. Refer to the guide in the manual for a diagram of correct cuts.
If your question is not covered here, please get in touch via the contact form. We're always available to answer your query quickly!